Privacy Policy

1. Introduction

By accessing or using StudyBooz services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website or services.

This policy applies to information collected through our website, enquiry forms, course registration, online classes, test series, payment pages, and any other channels operated by StudyBooz.

2. Information We Collect

We may collect the following types of information:

• Personal details: name, email address, phone number, date of birth, and address.
• Academic information: course preferences, exam level (CA, CS, CMA, school boards, CUET, etc.), and counselling notes.
• Account data: login credentials and profile information when you create an account.
• Payment information: transaction details processed through our payment partners. We do not store full card or UPI credentials on our servers.
• Usage data: pages visited, device type, browser, IP address, and interaction with our website or learning platform.
• Communications: messages sent via contact forms, WhatsApp, email, or enquiry popups.

3. How We Use Your Information

We use the information we collect to:

• Provide and manage course enrolment, classes, test series, and student support.
• Process payments, receipts, and admission-related communication.
• Respond to enquiries, counselling requests, and callback requests.
• Send important updates about batches, schedules, exams, and service announcements.
• Improve our website, learning experience, and teaching quality.
• Prevent fraud, misuse, and unauthorised access to our systems.
• Comply with applicable legal and regulatory obligations.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to remember your preferences, keep you signed in, analyse traffic, and improve site performance. You can control cookies through your browser settings, but disabling them may affect certain features such as cart, checkout, or login.

We may also use third-party analytics or embedded tools (such as maps or payment gateways) that collect information according to their own privacy policies.

5. Sharing of Information

We do not sell your personal information. We may share data only when necessary:

• With trusted service providers (payment processors, hosting, email/SMS tools) who help us operate our services.
• With faculty or support staff for academic and admission-related purposes.
• When required by law, court order, or government authority.
• To protect the rights, safety, and security of StudyBooz, our students, and the public.

All third parties are expected to handle your data securely and only for the intended purpose.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights

Depending on applicable law, you may have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your data, subject to legal or contractual requirements.
• Opt out of promotional messages at any time.

To exercise these rights, contact us using the details below. We may need to verify your identity before processing your request.

8. Children's Privacy

Our services are intended for students and parents/guardians supporting academic preparation. If you are under 18, please use our services with the involvement of a parent or guardian. We do not knowingly collect personal information from children without appropriate consent.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes means you accept the revised policy.